FAQs
General DVD
Q: Can we edit as well?
A: Yes. Please contact us for editing samples.
Q: Can we produce audio recordings for foreign-language or director's commentary tracks?
A: Yes, and have before.
Q: Do our discs play worldwide?
A: Yes, we set them up for all regions unless you specify one in particular.
Q: Does your company verify/create DLTs in house?
A: We feel it is poor workflow to verify our own work. Therefore we use Trai Forrester at TF DVD Research for all our verification and DLT needs. Please see his site for more information on the verification process.
Q: Can we create subtitles and/or closed captions?
A: Yes. Our Multimedia Director Alex Kogan worked for two years as a caption and subtitle editor and we now call upon his former colleagues to do all aspects of this work. Translations are available as well for any language.
Q: How fast can we turn jobs around?
A: Depends how complicated. As little time as a day for small jobs, three weeks or so for bigger jobs depending on scheduling.
Q: Can you add closed captions to a DVD I bought that doesn't have any?
A: No. First of all we would have to break copyright laws. Even if we did it, it would usually cost at least $700, which would make it the most expensive movie you've ever seen.
Q: Can you transfer home movies to DVD?
A: Although we could do this service, we're really not focused on it and our price would make it prohibitive. We suggest retail camera stores or any retail operation that advertises this service.
Blu-ray Discs
Q: Will the Blu-ray discs we create work in Europe?
A: Yes. They will work worldwide and we have sent discs to Belgium, Germany, and Italy.
Q: Will they play in every player?
A: Complicated answer. If we're talking about BD-R writable discs, then they will play in every player that plays the discs. Please reference Blu-ray's website to see if your player plays these discs. It's about 85-95%. They will work on Playstation 3s and generally all new players.
If we're talking about discs to be replicated, then they will play in the newer generations of Blu-ray players and most of the older players with firmware updates. This is the same as the discs now being put out by most Motion Picture Studios.
Q: Can we design pop-up menus?
A: Yes!
Q: Which codec do we use?
A: We can use any of the three MPEG2, AVC/H.264, or VC-1.
Q: How long will it take?
A: For encoding, figure one to three days depending on how busy we are. For design, depends on how complex. Probably three weeks for a full Blu-ray design job. For replication, three weeks and verification.
Q: Can we make a disc that loops endlessly?
A: Yes and have many times.
Q: How much video can it hold?
A: Up to eight hours depending on the quality settings.
Q: Will compression affect the quality?
A: Yes. The original full resolution file will always be better than even a high-end compression. But we do everything we can to give you the best possible picture and we achieve excellent results.
Q: Can we take any tape format?
A: Yes, for an extra fee. We do however prefer a QuickTime movie in the "Uncompressed 10 bit 4-2-2" codec. Second choice if space and time is a factor, the "Uncompressed 8 bit 4-2-2" codec, "Blackmagic," and "Apple ProRes" codecs are excellent choices.
Q: Can we handle replication?
A: Yes. We have one of the three softwares that can handle replication for Blu-ray Disc.
Contact us today for help with your DVD or Blu-ray project.